Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs updating, or just want to tell us what we got right or wrong? This page covers the best ways to reach us and what happens once your message lands in our inbox.
How to Get in Touch About Sweeps Coins Casinos
Email is the most reliable way to contact our team. We read every message that comes in and aim to reply within two working days. You can write to us at [email protected].
If your message relates to a specific platform, mentioning the name upfront (for example, one of the sites we cover such as Spinblitz, Casino.Click, or Free Spins) helps us route it to the right person and respond faster. The same goes for questions about a particular state's eligibility rules or a redemption issue you have run into.
What People Usually Contact Us About
We welcome messages on almost anything related to sweepstakes and social casinos. The most common categories we hear from readers include:
- General questions about how sweeps casinos work — the difference between Gold Coins and Sweeps Coins, how the no-purchase-necessary option works, or how prize redemption is supposed to function.
- Corrections and updates — operators change their eligible states, welcome offers, and terms fairly often. If you notice something on our list that looks out of date, we want to know.
- Feedback on our rankings and reviews — if you have used a platform we cover and had a different experience than what we describe, tell us. Reader feedback genuinely informs how we revisit our coverage.
- Suggestions for platforms to review — we only cover the operators listed on our site, but we are open to hearing about new sweeps casinos entering the market.
- Concerns about responsible play — if you or someone you know is struggling to keep their play in check, let us know in your message and we can point toward appropriate resources.
What We Cannot Help With
We are an independent comparison and review site, not a customer support desk for any individual casino. If you have an account issue, a redemption that has stalled, or a verification problem on a specific platform, that operator's own support team will always be better placed to resolve it than we are. We are also not able to offer legal advice on whether a particular sweepstakes casino is permitted in your state — for that, check the operator's own terms and, where you have doubts, consult your state's regulations directly.
Why Accuracy Matters to Us
Sweepstakes casinos operate under a promotional model that differs from licensed real-money online gambling, and the rules that govern them vary by state and change over time. Because of that, we rely on reader input as much as our own research to keep our list of sweepstakes and social casinos current. If an offer has expired, a state has become newly restricted, or an operator has changed its welcome bundle, flagging it helps every reader who visits after you.
What Happens After You Send a Message
Every email is read by a member of our editorial team — we do not rely on automated replies to stand in for a real response. Our aim is to get back to you within two working days, though this can occasionally stretch during busier periods. If your question needs more digging, such as checking an operator's current state list or a redemption threshold, we will tell you that up front rather than leave you waiting without explanation.
A Quick Note Before You Write In
To help us help you faster, it is worth including:
- The name of the platform your question relates to, if applicable
- Your state, if the question is about eligibility or availability
- Whether you are asking about the free-play Gold Coins side or the Sweeps Coins redemption side
- Any relevant dates or screenshots if you are reporting an error on our site
None of this is required, but it does mean fewer back-and-forth emails before we can properly address what you have raised.
We appreciate readers taking the time to reach out, whether it is a correction, a compliment, or a question we have not answered clearly enough elsewhere on the site. Every message helps us keep our coverage of sweeps casinos honest and current.